Services
Research, design, and AI help for teams who need senior judgment before they hire it in-house.
Every engagement is scoped to what you need and the budget you have, with clear deliverables and no hourly meter, so you know exactly what you're getting before we start. Whatever your budget, let's talk and find a way to make it work.
I'll walk through your donate or signup flow the way a first-time supporter would, show you exactly where people drop off, and hand you three fixes you can make this week, no developer required. Built for small nonprofits and fiscally sponsored projects with limited staff and no tech budget.
Who I work with
In health, consumer, and mission-driven tech who need research and design judgment before they can hire it in-house.
Organizations modernizing a digital program, an onboarding experience, or a service people actually depend on.
Small teams that want AI working inside real workflows, without committing to a full-time hire to get there.
Core servicesFlexible scope · built around your budget
A focused teardown of one product or flow against usability standards and your own data. You get a prioritized findings report and a fix list ranked by impact, so your team knows exactly what to fix first.
Best for: teams with a built product and a usability or conversion problem they can't quite name yet.
End-to-end research to de-risk a decision before you build it: user and competitive research, concept and usability testing with SUS scoring, and a clear recommendation. The approach that moved a federal program's activation from 42% to 68%.
Best for: founders and teams facing a high-stakes product decision with no clear evidence either way.
I map one repetitive, time-heavy process and build a working AI-assisted workflow (custom GPTs, automations, prompt systems) that your team can run without me, with documentation and a walkthrough.
Best for: lean teams losing hours to a manual process who want AI in the work, not just in theory.
A set block of hours each month for research, design review, and AI support as you scale, with priority access between sessions so you are not waiting on a new contract every time something comes up.
Best for: teams who need senior judgment on call without a full-time hire.
How we work together
A 30-minute call to pressure-test fit and rough out scope. No charge, and no pitch if it is not the right match.
A clear scope and timeline, with a flat quote built around your budget. 50% to start, 50% on delivery, with no hourly surprises along the way.
You get the deliverables and a walkthrough, plus two weeks of follow-up questions after we wrap.
Start the conversation
A few quick details and I'll reply personally, usually within a day or two. No budget is too small to talk about, and if you're a nonprofit, this is also how you claim your free Path Check.
I've got your note and I'll reply personally, usually within a day or two. If it's time-sensitive, you can also email me at oliviasdesignlab@gmail.com.